Harry Peaches Return & Refund Policy

At Harry Peaches, we want you to love what you ordered. If you're not happy with your purchase, we'll make it right.

100% Happiness Guarantee

If you're not completely satisfied with your order, you may return eligible items for a full refund within 5 days of delivery.

We believe life is too short to settle for gear you don't love. We want you out there eating the peaches out of life.

Return Eligibility

To qualify for a refund, items must:

• Have a return request initiated with Harry Peaches within 5 days of delivery
• Be shipped back within 3 business days of receiving return authorization from Harry Peaches
• Be unworn and unwashed
• Have original tags attached
• Be free of stains, odors, damage, or other signs of wear

We don't care about a little pet hair. We do care that the item is returned to us in its original condition.

All returns must be authorized by Harry Peaches and sent according to the return instructions we provide.

Once we receive and inspect your return, we'll process your refund to your original payment method. Items that do not meet the return eligibility requirements may not qualify for a refund.

How to Start a Return

To initiate a return, email orders@harrypeaches.com within 5 days of delivery with your order number and the reason for your return.

Once your return is approved, we will provide return instructions and, when applicable, an authorized return shipping label.

Your return package must be handed to the designated carrier and receive its first carrier acceptance scan within 3 business days of the date your return authorization is issued.

Returns shipped after this deadline may not be eligible for a refund.

Please do not send merchandise back using an address found on the original shipping package. Some Harry Peaches orders are fulfilled by third party production and fulfillment partners, and the original shipping address may not be a Harry Peaches return facility.

Returns sent anywhere other than the return location provided by Harry Peaches may not be received by us and may not be eligible for a refund.

Refused Packages and Unauthorized Returns

Please do not refuse a shipment or mark a package "Return to Sender" as a method of returning an order.

Packages that are refused, returned to sender, or otherwise returned without first receiving return authorization and instructions from Harry Peaches are considered unauthorized returns.

We cannot guarantee a refund for an unauthorized return because the merchandise may be sent to a carrier or third party fulfillment facility rather than to Harry Peaches. This may prevent us from receiving and inspecting the merchandise as required under our return policy.

If merchandise cannot be recovered, received, and inspected as a result of an unauthorized return, the order may not be eligible for a refund.

If you would like to return something, please contact us first. We are happy to help and will make the process as easy as possible.

Undeliverable or Incorrect Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

If a package is returned because of an incorrect or incomplete address provided with the order, we will work with you to determine the available options. Additional shipping charges may apply if the order must be shipped again.

If an address error was caused by Harry Peaches or one of our fulfillment partners, we will make it right at no additional cost to you.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect, please email orders@harrypeaches.com within 7 days of delivery.

Include:

• Your order number
• A brief description of the issue
• Photos of the item

We'll make it right as quickly as possible.

Lost or Missing Packages

If tracking shows that your package has not been delivered or appears to be lost in transit, please contact us at orders@harrypeaches.com so we can investigate the shipment.

A package that has been refused by the recipient or returned to sender is not considered a lost package.

Non-Returnable Items

The following items are not eligible for return unless they arrive damaged or defective:

• Final sale items
• Gift cards

Refunds

Approved refunds are issued to the original payment method after the returned merchandise has been received and inspected.

Original shipping charges are not refundable unless the return is the result of an error by Harry Peaches or the merchandise arrived damaged, defective, or incorrect.

Please allow your bank or credit card provider additional time to post an approved refund to your account.

Questions?

Reach out anytime at orders@harrypeaches.com.

Thanks for supporting our business built for dog people, adventure seekers, and anyone who believes life is better when you don't take it too seriously.

🍑 Eat the Peaches Out of Life.